Care and User Support

How do I clean my play mat?

It is easy to keep Totter + Tumble play mats fresh. When it comes to surface cleaning, less is definitely more and you’ve probably got our tried and tested solutions already. Take a look at our full care guide here.

Are your play mats waterproof?

Our play mats are highly water resistant, which means accidental spillages can be cleaned up with ease. They are also ideal for water play fun, just be sure to dry off any liquid on the surface thoroughly and don’t leave them outside in the elements.

Are your play mats stain proof?

While wipeable, our play mats are not completely stain proof. We would recommend keeping heavy stainers off the surface altogether - we would hate you to be left with any long lasting stains. This includes vivid foods such as berries and tomato foods

I have a stain - help!

Sorry to hear you have a stain on your play mat, we hate it when accidents happens! But try not to worry. We have plenty of tried and tested tips which should help. If you have already tried washing up liquid, try our stain-busting mixture here.

Why can’t I vacuum my play mat?

Our play mats are designed to be soft for ultimate comfort, but that means the soft surface needs to be taken care of. Vacuum wheels, including handheld and robotic vacuums are surprisingly heavy and can be rough too.

My play mat has a curl on the edge - help!

If your play mat has just a slight lip at the end, the best way to finally convince that part of the memory foam to lie flat is to reroll tightly with your preferred design on the outside. Pop back in its box and leave at least overnight.

My play mat has a pressure indent, how can I remove it?

Our thick memory foam is designed to support weight, so short term pressure idents are to be expected, especially when your mat is brand new. Knees and elbows are surprisingly high pressure! Furniture should however be kept off the mat however.

What flooring types are Totter + Tumble play mats suitable for?

Our magic memory foam mats means they provide support even on hard wood flooring, while the weighty design means they stay stable on carpeted or slippy tiled floors. That said, we cannot speak for all flooring types.

Can I use my underfloor heating with your play mats?

Underfloor heating should be fine with our play mats and we know plenty of Totter + Tumblers have it, however, there are so many different variations, with various oils/resins - we would recommend checking with your supplier to be sure. They may want

How should I store my play mat when not in use?

Most customers use Totter + Tumble play mats in place of rugs in the home and therefore leave them out most of the time, but you can of course roll away for storage if required. We’d recommend keeping the box (or half of it) for easy storage.

Are Totter + Tumble play mats suitable for exercise, like pilates and yoga?

Yes! In fact, our play mats were heavily inspired by the support pilates mats offer. We adore seeing families take to the floor on Totter + Tumble play mats in different ways, enjoying the comfort of the memory foam for all floor activities.

Are Totter + Tumble Playmats suitable for pets?

We get asked about our playmats suitability for four legged friends in the home often. You may be used to the jigsaw style playmats that mark with a fingernail, let alone a dog or cat claw. Totter + Tumble playmats are much tougher and are designed t